Slack

Zendesk

Google Sheets

HubSpot

Notion

Linear

Gmail

Salesforce

Asana

Intercom

Jira

Agents for support, sales and finance ops

The work gets done. Quietly.

Halcyon agents work inside Slack, Zendesk, HubSpot and the rest of your stack. They take the routine and leave the judgement calls to your team.

11,400

hours returned to teams last quarter

92%

of runs ship with no human edit

21 days

from kickoff to an agent in production

Works with the tools you already run

Slack

HubSpot

Salesforce

Zendesk

Notion

Gmail

Linear

Jira

Intercom

Google Sheets

QuickBooks

Microsoft Teams

Slack

HubSpot

Salesforce

Zendesk

Notion

Gmail

Linear

Jira

Intercom

Google Sheets

QuickBooks

Microsoft Teams

Slack

HubSpot

Salesforce

Zendesk

Notion

Gmail

Linear

Jira

Intercom

Google Sheets

QuickBooks

Microsoft Teams

Slack

HubSpot

Salesforce

Zendesk

Notion

Gmail

Linear

Jira

Intercom

Google Sheets

QuickBooks

Microsoft Teams

Quiet numbers. All of them from production.

Every figure below comes from agents working real queues for paying teams. Not from a pilot, not from a sandbox.

Built for operations teams

11,400

Hours returned to customer teams last quarter.

92%

Of agent runs ship without a human edit.

Human sign-off on every write

EU and US data regions

21 days

From kickoff to the first agent in production.

0

Lock-in. Export prompts, run logs and workflows on any day.

SOC 2 Type II audited

What Halcyon agents take on. And what they leave alone.

Pick an agent to see what it handles. Most teams start with one and add a second within the first month.

001

Support triage

Reads every new ticket, tags it, routes it to the right queue and drafts a reply your team can send in one click. First responses go out in minutes, not hours.

What it handles

Ticket routing

Reply drafts

Duplicate merge

SLA alerts

Leaves alone: refunds, legal threats and your top accounts.

Keyboard on a dark desk lit by a single beam of light

Runs in your tools

Agents work inside Slack, your helpdesk and your CRM. Nothing new for your team to open or learn.

A human in the loop

Set a limit and anything above it waits for a person. Every approval is logged with who, when and why.

Live in 21 days

From the first call to an agent working your real queue in three weeks. Not a quarter.

No lock-in, ever

Prompts, workflows and run logs export as plain files. Cancel any month and keep all of it.

How a team goes live. Three steps, three weeks.

You keep your tools and your process. We map the work, train the agent on your own history and switch it on with limits you set.

001

Connect

Step description.

What this includes

Item one

Item two

Item three

Item four

001

Connect

001

Connect

What teams say. After the first quarter.

We ask every customer the same question ninety days in. These are the answers, lightly trimmed.

Five teams, in their words

Logistics team, 40 people

-71%

Time to first reply

1,900

Tickets triaged a week

“

The triage agent took the first hour of every shift off our plate. My team now starts with the hard tickets, not the inbox.

LH

Lena Hartmann

Head of Support

Logistics team, 40 people

-71%

Time to first reply

1,900

Tickets triaged a week

“

The triage agent took the first hour of every shift off our plate. My team now starts with the hard tickets, not the inbox.

LH

Lena Hartmann

Head of Support

Logistics team, 40 people

-71%

Time to first reply

1,900

Tickets triaged a week

“

The triage agent took the first hour of every shift off our plate. My team now starts with the hard tickets, not the inbox.

LH

Lena Hartmann

Head of Support

Logistics team, 40 people

-71%

Time to first reply

1,900

Tickets triaged a week

“

The triage agent took the first hour of every shift off our plate. My team now starts with the hard tickets, not the inbox.

LH

Lena Hartmann

Head of Support

Logistics team, 40 people

-71%

Time to first reply

1,900

Tickets triaged a week

“

The triage agent took the first hour of every shift off our plate. My team now starts with the hard tickets, not the inbox.

LH

Lena Hartmann

Head of Support

Two ways this goes. We have watched both.

Most teams try to build it themselves first. Here is how that usually plays out, next to the alternative.

Building it in-house

Six months before anything runs on real work

A model that drifts and nobody notices

One engineer who knows how any of it works

No audit trail when finance starts asking

Rebuilt every time a tool changes its API

With Halcyon

In production inside 21 days

Accuracy reviewed every week, in writing

Documented so your whole team can run it

Every run logged with inputs and approvals

Connectors kept up to date by us, not you

Built for teams that answer to auditors.

Security review is part of every deal, so we made it short. The documents are ready before you ask for them.

SOC 2 Type II

Audited every year by an independent firm. The latest report is shared under NDA on request.

Report on request

GDPR and EU hosting

Pick EU or US data residency. Your data never trains shared models and is deleted when you ask.

EU or US region

Full audit log

Every run, input, output and approval is logged and exportable. Keep the history as long as you need.

7-year retention

SSO and SCIM

Sign in through your identity provider, provision users automatically and set roles per agent.

SAML and OIDC

Priced up front. It does not move.

Pay monthly, or yearly for 20% less. No setup fee, no per-seat pricing, no surprise at renewal.

Starter

Most teams pick this

€390

per month

One team, one agent, live on real work.

  • 1 agent in production

  • Up to 2,000 runs a month

  • 3 tool connections

  • Approval limits and audit log

  • Email support, 48-hour reply

Start free trial

Starter

Most teams pick this

€390

per month

One team, one agent, live on real work.

  • 1 agent in production

  • Up to 2,000 runs a month

  • 3 tool connections

  • Approval limits and audit log

  • Email support, 48-hour reply

Start free trial

Starter

Most teams pick this

€390

per month

One team, one agent, live on real work.

  • 1 agent in production

  • Up to 2,000 runs a month

  • 3 tool connections

  • Approval limits and audit log

  • Email support, 48-hour reply

Start free trial

Asked on every first call. Answered here.

The six questions that come up in nearly every demo, answered the way we would answer them live.

Question

Answer

Question

Question

Question

Question

Question

Tell us what eats your week. We will build the first agent with you.

Send the shape of the problem, not a specification. The reply comes from the person who would set up your first agent.

A reply within one working day

From a person, with two times for a call.

A 30-minute call about one workflow

We look at it together and say plainly whether it is worth automating.

We reply within one working day. No sales sequence.

Thanks. We have it.

Someone from our team will reply within one working day with two times for a call.