All agents005
Halcyon agent
Churn signals
Accounts at risk, noticed weeks before the renewal call.
21 days
average warning before a renewal at risk
+
/ 001 /
Scope
What it handles. What it leaves alone.
Watches usage, support tickets and billing for the patterns that come before a cancellation, and tells the account owner early. Each alert says what changed and suggests one next step.
What it handles
- Usage drops measured against each account's own baseline
- Changes in ticket volume and tone for key accounts
- Failed payments and downgrades from billing
- A weekly at-risk list for every account owner
- Suggested next steps, written as drafts and never sent on their own
What it leaves alone
Retention offers, discounts and the conversation itself. The agent tells you who to call. You make the call.
Everything on this list goes to a named person, with the context attached. The agent does not guess.
+
/ 002 /
Example run
One real run, start to finish.
Every run is logged like this: what the agent read, what it did and who approved it. Times come from a customer workspace, names are changed.
Connects to
- 08:00 The daily check runs across 410 active accounts.
- 08:01 One account's weekly active users fell from 64 to 29 in three weeks. They opened four tickets in the same period.
- 08:01 The renewal is 47 days away. The agent marks the account At risk in HubSpot.
- 08:02 It posts a note to the account owner in Slack with the numbers, the four tickets and a suggested check-in email.
- 11:30 The owner edits the email and sends it herself. The run is logged.
+
/ 003 /
In production
Teams running this agent today.
Each story starts with a week of looking at where the hours actually went. Numbers are before and after go-live.
+
/ 004 /
Book a demo
See this agent on your own queue.
Tell us where it would work and what it should never touch. We reply within one working day with two times for a call.
A reply within one working day
From a person, with two times for a call.
A 30-minute call about one workflow
We look at it together and say plainly whether an agent can take it.